CONFIDENTIALITY
Everything on your file will be kept confidential. As part of the quality check on our work, the Solicitors Regulation Authority and Lexcel auditors may ask to see your file but they will keep the contents confidential too. I may write to other agencies, but this will be with your consent.
You may have also signed an authority form, which will allow me to obtain information such as medical report, but I will only obtain this information if it is relevant to your case and in consultation with you.
AUTHORITY, REGULATION AND PROFESSIONAL INDEMNITY INSURANCE
Our firm is authorised and regulated by Solicitors Regulation Authority and covered by Solicitors’ Compulsory Professional Indemnity Insurance. The details of our insurers at Travelers Insurance Company Limited.
DATA PROTECTION – GDPR
We will be holding certain information about you. This information is kept in accordance with the Data Protection Act. You are entitled to see this information and change anything this is not correct. Please contact us if you wish to see this information. The information is confidential and will only be disclosed to third parties if:
- We are required to do so by law
- The information is required by our Regulator in accordance with quality control procedures.
PROCESSING PERSONAL DATA
We may process information contained in our relating to any communication or information that you send to us. The legal basis for this processing is our legitimate interests, namely the acting for you in your matter.
Please do not supply any other person’s personal data to us, unless we prompt you to do so. Please contact our Data Protection Officer; Jasdip Kaur Samrai on [email protected] or 0121 766 7474 if you would like to know more information, or to request a copy of your data and/or request for us to remove your data.
PROVIDING YOUR PERSONAL DATA TO OTHERS
We may disclose your personal data to our panel of experts and counsel, legal aid agency, police station agents and costs draughtsman insofar as reasonably necessary for the purposes of acting on your instructions for the matter. We have confidentiality agreements in place with all organisations that we share your data with.
EQUALITY AND DIVERSTY
Our Equality and Diversity Policy is intended to exclude all forms of discrimination in our dealings with staff, clients and third parties. Please contact us if you would like a copy of our Equality and Diversity Policy.
